Frequently Asked Questions

The Premier PR Card is an annual membership that unlocks discounted green fees (15%–25% off) and premium perks at every partner course on our network across Puerto Rico. It's delivered as a digital ID you carry in your phone's wallet — no plastic card, no app download required.

An annual Premier PR membership is $299 USD. That covers 12 months of discounted access to all partner courses. At typical resort green fees, savings of $27–$45 per round mean most members recover the cost within a season of regular play.

Membership is open to anyone 18 or older with a valid government-issued ID and a payment method. You do not need to be a Puerto Rico resident — visitors and snowbirds are welcome, and the card is valid island-wide.

No. Your membership is tied to your identity and verified with a government ID at check-in. It cannot be lent, sold, or transferred to another person. This keeps rates low and prevents abuse.

No. Premier PR is a discount program, not an unlimited-play pass. You still pay each course's discounted green fee when you play, and the member rate is applied automatically at check-in.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) processed securely through Stripe. Apple Pay and Google Pay are also supported at checkout.

Yes. Memberships renew annually on the same date you first joined. We'll email you a reminder 30 days before renewal. You can cancel auto-renewal any time from your account page.

Yes. Payments are processed by Stripe, a PCI-DSS Level 1 certified provider. We never see or store your full card number — Stripe tokenizes the card and returns only a reference. All data is encrypted in transit over TLS.

Puerto Rico sales and use tax (IVU) is applied where required. Your order summary will display any applicable tax before you confirm payment.

At the pro shop or starter desk, open your card in Apple Wallet or Google Wallet and present the QR code. The staff scans it, confirms your identity against your member photo or ID, and applies the Premier rate.

No app is required. Your card lives in the wallet that came pre-installed on your phone — Apple Wallet on iPhone, Google Wallet on Android.

Contact support and we'll invalidate the old QR code immediately. Once you have a replacement device, log in with your email and we'll reissue your card within minutes. Your membership stays active the whole time.

Yes. Once the pass is saved to your wallet, the QR code is stored locally on the device and works offline. Great news for rural courses with spotty reception.

Yes — you can install your pass on a primary phone plus one backup device (e.g. an iPad or secondary phone you own). Only one person, the registered member, may use them.

All 15 partner courses on our network, from TPC Dorado Beach to Palmas del Mar to Coco Beach. The full directory is on our All Courses page with rates, hole counts, and location filters.

Book directly with each course — by phone, online, or through their preferred tee-sheet provider. Mention that you're a Premier PR member when booking so they apply the correct rate, then present your digital card at check-in.

A few. Most courses honor the member rate year-round, but individual partners may exclude certain holidays (Christmas week, Easter weekend) or tournament dates. The blackout list is noted on each course's detail entry in the directory.

Most partner courses extend a reduced guest rate — typically 10% off — to up to three guests playing alongside you. The member must be present for the guest discount to apply.

Tee-time cancellation policies are set by each individual course, not by Premier PR. Most require 24-hour notice to avoid a no-show fee. Check at booking.

Between 15% and 25% off the published green fee, depending on the course and tier. At a $180 resort rate, that's $27–$45 saved per round. Members who play weekly typically save well over $1,000 a year.

No. The Premier PR member rate cannot be combined with other coupons, twilight specials, hotel packages, or flash sales. You get the better of the two — whichever saves you more on that round.

Select partners extend discounts on cart rental, range balls, pro-shop merchandise, and clubhouse dining. Those perks vary by location — the current list is kept on each course's detail page.

Sign in to your account page and edit your email, phone number, or billing address at any time. Changes take effect immediately.

Name, email, phone, government ID number (for identity binding), and billing details. We don't sell your data or share it with third parties beyond our payment processor (Stripe) and partner courses who need to verify your membership at check-in.

Email privacy@premiergolfpr.com with your request. We'll confirm within 7 business days and fulfill it within 30 days, in line with applicable privacy laws.

Yes, any time. Cancel auto-renewal from your account page or by email. Your membership stays active through the end of the paid period — you just won't be charged again.

We offer a 14-day satisfaction guarantee: if you haven't used your card at any partner course, request a full refund within 14 days of purchase. After that window, or once the card has been used, memberships are non-refundable.

Our network may change over the year as partner agreements renew. The member rate is honored at every course currently participating. If a course you specifically joined for leaves, contact support — we handle those on a case-by-case basis.

Email support@premiergolfpr.com or call +1 (787) 555-0199 Monday–Saturday, 8am–6pm AST. We aim to respond within one business day.

That's rare but we take it seriously. Pay the public rate, save your receipt, and email support the same day with the course name, date, and a photo of the receipt. We'll reimburse the difference and follow up with the partner directly.

Absolutely. Call the support line during business hours and a real member of our Puerto Rico team will pick up. No bots, no phone tree longer than one level.